Need a property management answering service?

A good relationship with your tenant requires dependable 24/7 communication. You need the best communications access channels available to communicate with your tenants and keep them informed, safe and happy with where they live.

Tenant care communication is critical to every aspect of your operations. Whether it is communicating to day-to-day operational interactions or service issues, daily communication or emergency communication in a crisis – you need to keep your tenants informed and know their message has been received.

If your responsible for ensuring apartment or condo vacancies are at a minimum, we can help ensure every call inquiring about you vacancy is always answered. Studies show only 20% of people will leave a voicemail, so if you are not available to answer the call, chances are that vacancy filling potential tenant has moved on to another listing they where get a live response. @liveconx can reference your property listings and assist them with they questions as well as patch the call or sending a text, advising that you have an interested buyer.

Our property management call center representatives are professionally trained to answer your calls whenever you need us, day or night. We handle overflow calls from your main office, assist with scheduling viewings, provide information like property details, as well as handle and/or escalate maintenance and emergency requests. @liveconx can provide lead capture and call forwarding, and of course, we can take messages anytime. And most importantly, our call center has the ability to escalate your calls when immediate help is needed. If the heat goes out in the dead of winter, or you have a massive water leak, our team will call the service members on your on-call list and dispatch emergency help to fix the problem.